Membership Terms & Conditions

1. General Membership Information:

Arvé A-List memberships are valid at all Arvé locations with no restrictions.
Arvé A-List memberships are non-transferable and may only be used by the individual whose name is on the account.
Monthly A-List fees are available in three tiers: $150, $250, and $350, depending on the selected plan.
Fees must be paid via credit card and cannot be offset by in-store credit or gift cards.
Monthly fees cannot be supplemented with other promotional programs (e.g., Alle, Evolus, etc.).

Arvé A-List memberships are month-to-month. Your membership begins on the day of registration and automatically renews on the same date each month as the initial purchase, along with any associated discounts and benefits.
A-List benefits and perks are non-transferable and cannot be exchanged for cash or other products/services.
Arvé reserves the right to change A-List membership fees at any time, with at least 30 days’ notice to A-List prior to any fee change.
Arvé reserves the right to modify or discontinue services offered under the A-List membership program at any time, with at least 30 day notice provided to A-List.

Credits are not redeemable for cash or refunds.
A-List can accumulate unlimited credits in their Wellness Wallet, and credits never expire.
Complimentary services can be redeemed after three consecutive successful monthly payments, defined as fully processed and not refunded. Each A-List may receive only one complimentary service, even if the A-List membership is canceled and later resumed. Complimentary services are non-transferable, may only be redeemed by the A-listed on the account, and must be used within 12 months of the initial A-List membership payment.
Arvé A-List perks cannot be stacked with specials, promotions, treatment package deals, or combined with any other offers. However, A-List credits may be used to purchase specials, promotions, or discounted packages at the advertised price.

If payment is not processed, your A-List will be suspended until payment is received. During suspension, A-List membership benefits will be paused, but credits will remain in your Wellness Wallet. This applies to cancellations as well.
A-Listed may request to freeze their A-List membership for up to 6 months per calendar year due to medical or personal circumstances. A freezing fee of 10% of the membership dues will apply, charged on the date of the freeze, and will renew every 30 days from that date. The freezing fee is non-refundable and will not be applied as a credit to your Wellness Wallet. A-List perks are not available during the freeze period. Memberships will be automatically terminated if frozen for more than 6 months
Any remaining credits in a Wellness Wallet may still be used towards services or products if a A-List membership is frozen, suspended, or canceled.
To cancel your A-List membership, you must provide a 21-day written notice prior to the renewal date, sent to info@arveaesthetics.com or via text message to 864-696-2234.

A-Listed are required to adhere to Arvé’s policies and are expected to maintain respectful conduct while in the clinic.
Repeated no-shows, cancellations without proper notice, or disruptive behavior may result in the termination of a A-List membership, with forfeiture of all accumulated credits.
Arvé reserves the right to terminate any A-List membership for misuse or fraudulent activity.

A-Listed have access to priority booking. If a preferred appointment time is unavailable, A-List may call or text the office at 864-696-2234 for scheduling assistance. If multiple A-Lists request the same appointment slot, it will be allocated on a first-come, first-served basis.
While Arvé strives to accommodate all A-Listed, appointments, providers, and services are subject to availability, and services may be limited or unavailable due to circumstances beyond control (e.g., staff shortages, system issues, natural disasters, etc.).

Any disputes arising under these policies or the A-List membership program will be handled through mediation/arbitration in accordance with the laws of South Carolina. A-Listed agree to engage in good faith discussions to resolve issues before pursuing legal action.
In the event of a dispute, A-Listed agree to provide written notice to Arvé within 30 days of the issue.

By signing below, I acknowledge that I have read, understand, and agree to the terms and conditions outlined above. I understand that my A-List membership is subject to these policies, and I agree to abide by them. I also understand that failure to comply with these terms may result in suspension or termination of my A-List membership.